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Do your websites or other online applications generate considerable traffic and need to be available 24 hours a day, 365 days a year? Then you should consider the benefits of having OpenAccess manage your production environment.

OpenAccess managed server solutions are almost always cost effective compared to purchasing, configuring and maintaining your servers in-house.

Its just plain old economics - economies of scale and comparative advantage.

We are already in the business of keeping a wide variety of systems up and running 24x7x365. Leverage our expertise - and keep your business (and your staff) focused on your business, not your servers.

OpenAccess offers managed server solutions to meet the tailored needs of individual customers.

Our managed server solutions generally come in three flavors:

• 1 - We provide the hardware.
• 2 - You provide the hardware and a vendor support contract.
• 3 - You provide the hardware, with approval by OpenAccess.
  

Our emphasis is on systems management. Whether we provide the hardware, or you do, and whether it is a single machine or a fleet of servers dispersed across the globe, we will keep your applications secure and online 24x7.

Note, OpenAccess technical expertise is primarily Cisco, UNIX and Open Source / LAMP. We do operate for ourselves, and colocate for customers, Microsoft Wndows servers, but do not support Microsoft Windows as part of our managed server product line.

... the traditional approach.

The traditional approach to managed servers is in reality 'dedicated servers'. The servers are provided by the ISP and dedicated to your business needs.

When OpenAccess provides the physical hardware for a managed server solution we call this a dedicated server.

Often what a vendor calls a dedicated server is merely a 'slice' of a physical server, or a virtual server. Although not intuitive, a virtual server may be a better value for many customers, because of availibility and expandability.

OpenAccess defines a managed server as a single physical machine dedicated to a single customer and managed in the production environment by OpenAccess to provide a platform for the customer to effectively deploy applications.

...with vendor support

OpenAccess manages your servers housed in one or more secure data centers.

OpenAccess must be authorized on your vendor support contract so we can call them directly should we ever need to.

...with our approval

This option is similar to the second with the exception of a full maintenance agreement with the hardware vendor.

This is a unique situation for deploying managed servers. You, the customer, can potentially leverage otherwise unused resources. OpenAccess, accepts the potential liabilities of keeping a machine, without vendor hardware support, alive and operational on the Internet.

Because of the potential liability we accept this contract option only upon our express approval of the particular machine(s) to be deployed. As noted in the description of this service, we will do it, but only upon approval, and approval is at our sole discretion. Minimum requirements are:

• The machine meets the requirements for server colocation.
• The machine is from a well known vendor such as Apple, Dell, HP, IBM, Sun or SuperMicro. Home built machines are not allowed. We need to be able to reasonably expect to avoid and/or be able to repair equipment failures effectively, including accessing the manufacturer's website for documentation.
  
• The machine was originally marketed and sold as a 'server grade' product by the well known vendor. This means at minimum it has redundant power supplies, hardware RAID (see below) and serial console redirection. Final determination of whether a particular machine is a server or not is made at the sole discretion of OpenAccess despite any claims made by manufacturers.
  
• The machine has a hardware RAID disk subsystem capable of being SNMP monitorable as well as able to provide SNMP traps and/or e-mail notifications on events.