OpenAccess Bandwidth Overview
OpenAccess makes every effort to maintain premium bandwidth connectivity to the rest of the world.
For customers with colocation, direct fiber-optic connectivity and for certain types of webhosting and VPS products, bandwidth is metered. Typically a certain amount of bandwidth is included in your contract, and if you exceed that an overage fee applies. Pricing for bandwidth on contract is substantially cheaper than for the same amount of bandwidth if it is billed as overage.
Understanding 95th percentile usage billing
What is the 95th percentile?
The 95th percentile is a mathematical calculation widely used to evaluate the regular, sustained utilization of your Internet connection.
This calculation says that 95% of the time, your usage is at or below this amount. With the top 5% of the bandwidth usage being considered as short spikes of atypical usage and discarded. It is important to realize that the 95th percentile is not an average.
How does OpenAccess calculate the 95th percentile?
Our system collects samples from its routers and switches every 5 minutes. Since the samples are taken every 5 minutes, the data sample represents a 5 minute averaged bits per second value.
At the end of a term (such as a customer's billing cycle, typically monthly), these 5 minute bit per second values are gathered and sorted. The top 5% of the values, representing the highest points of bandwidth usage during the month, are discarded. The remaining highest sample of data is considered the 95th percentile sample and is used by our billing system.
95th percentile is calculated from the higher of your inbound or outbound traffic, not the sum of both.
How does OpenAccess bill based on the 95th percentile?
Once the 95th percentile value is generated, it is compared to the amount allowed in your contract. If you have used more bandwidth than allowed, you are charged overage based on the difference between the two numbers.
For the amount of bandwidth you have prepaid and for overage rates, please consult your contract or contact your OpenAccess account representative.
What services does OpenAccess use 95th percentile billing for?
We use 95th percentile billing for all data center services as well as Tier-1 fiber and Tier-1 microwave services where the customer circuit is configured at a full symmetric rate of 10mbps or higher.
Other Reference Material
2010.11.01 Digital telephone & PBX services expanded
Over the summer of 2010 OpenAccess has rolled out digital telephone service for ourselves, affiliated companies and a few customers who were willing to be 'guinea pigs'. Overall things went better than we expected and we are now opening up our digital telephone service plans to more customers.
2010.10.21 IPv6 Transition
OpenAccess will be having a mid range time line for adoption and implementation of IPv6. As most people know who are reading this, there is a certain 'chicken & egg' problem with IPv6 in as much for any organization to move to IPv6 requires that other organizations have moved to IPv6.
2010.07.15 NAS.COM wholesale VPS and WebHosting services
This fall, OpenAccess will be re-purposing the 'nas.com' domain name to provide VPS and WebHosting services, primarily wholesale to web developers. If you have an e-mail address @nas.com, or a personal website located at http://www.nas.com/~yourusername, those services will continue be supported although we will not be accepting new accounts.
2010.02.22 Joomla auto install wizard now available.
Due to popular request, we now have a Joomla auto-installer available on our newer cPanel® servers. This allows customers to quickly and easily install Joomla on their website. The auto-installer is available under the 'site software' section in the administrative interface of your webhosting account.
2009.10.25 OpenAccess begins internal testing for Windows 2008 Server hosting solutions.
OpenAccess is happy to finally be able to announce that we are beginning internal testing of cPanelŽ/Enkompass as a platform for our customers to be able to deliver Windows(c) 2008 Server solutions on.
2007.09.26 Changes in paper billing system.
Effective January 1st 2008 we will be doing what most of our competitors have been doing for years and adding a $1.00 surcharge for paper invoices.
2007.05.30 New web servers in production.
In May we got two new web servers in production. These machines are based out of our facilities in Seattle and were needed as we have about hit capacity on our existing webhosting infrastructure.
2007.03.15 Additional nationwide and global network capacity added.
OpenAccess is glad to announce that we have put into production a new circuit providing us with direct Tier-1 nationwide and global Internet transport.
2007.01.17 Verizon DSL speed upgrades complete
Today we did the work to convert all NAS.COM customers over to our faster connection into Verizon. Everybody should be seeing performance increases.
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