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Support  > Web Hosting  > E-Mail  > Anti-Spam 

Setting up anti-spam filtering
Setting up Spam filtering for your email hosted on Cpanel is easy and involves two pbasic steps. Enable Spam Assassin on Cpanel and set up rules for spam filtering on your email client on your local machine.

Enabling Spam Assassin on Cpanel
1. Log onto Cpanel by entering You will be prompted for a username and password.

2. Click on the 'Mail' icon in your CPanel. You will be taken to the Mail Manager Main Menu screen.

3. Click on the link 'Spam Assassin'.

4. Click on Enable Spam Assassin.

5. Once cPanel indicates the change was processed, click on Go_Back link to go back to Spam Assassin menu screen.

6. Click on Configure Spam Assassin. You will be taken to the Spam Assassin Configuration screen.

7. Go to the field that asks you for the 'required_score'. This configuration set the number of hits required before a mail is considered spam. 5.0 is the default setting, and is quite aggressive; if you want the spam filtering to be less sensitive (basically letting more spam through) use a more conservative number, like 8.0 or 10.0. This number can be updated at any time so you can start with the default and change it later if you want to adjust the number of emails tagged as spam.

8. Go to the field that asks you to '
rewrite_header subject'. Type *** SPAM ***
in the empty text box.
This text ** SPAM *** will be added to the 'Subject' line of mails that are considered spam.

8. Click on Save. You can now exit Cpanel.

Set up Spam filtering in your email client
First a note on spam filtering. Now that Cpanel knows to label spam emails as *** SPAM *** you need to set up the sorting of your incoming emails. There are two options on Cpanel for the server to handle the filtering 'adding a filter to discard emails' and setting up a 'spam box'. OpenAccess do NOT recommend using Cpanel for filtering the emails instead we recommend you handle the filtering on your local machine through your email client.

9. You do this by adding a rule to move all emails containing the subject *** SPAM *** to a separate folder. You will need to add a new folder in your inbox that you label Spam or Junk. Each email client is different so if you need help with setting up the rules go to the 'Help' link in your email client and seach for 'setting up rules'.

10. Remember to review emails tagged as spam in your spam or junk folder on a regular basis to catch any emails that could be legiimate. Again the number of emails that end up in the spam folder will be determined by the 'score' that you set when configuring Spam Assassin.

Lastly, another trick to avoid spam:

Default Address

Under the Mail Manager Main Menu there is a link to 'Deafult Email Address'.
When the mail server receives an email to an email address sent to your website that is not listed under Email accounts it will forward it to this default address. This can be set to one of your website's email accounts but we recommend setting these emails to fail.

It is common for spammers who do not always know your specific email accounts on the server to pick a random email account to send their spam to. By configuring this default address to ':fail: no such address here' these unrouted emails will be bounced back. Alternatively you can set it to ':blackhole:' to discard all incoming unrouted mail. OpenAccess recommends setting the default address to fail so that the email get bounced back rather than discarded/deleted. This means that anybody sending a legiitimate email to you with a typo in the email address they will get a bounce back and they will know to update the email address.

You can avoid a lot of spam emails by bouncing unrouted emails.

Whats New?

2010.11.01 Digital telephone & PBX services expanded
Over the summer of 2010 OpenAccess has rolled out digital telephone service for ourselves, affiliated companies and a few customers who were willing to be 'guinea pigs'.  Overall things went better than we expected and we are now opening up our digital telephone service plans to more customers.

2010.10.21 IPv6 Transition
OpenAccess will be having a mid range time line for adoption and implementation of IPv6.  As most people know who are reading this, there is a certain 'chicken & egg' problem with IPv6 in as much for any organization to move to IPv6 requires that other organizations have moved to IPv6.

2010.07.15 NAS.COM wholesale VPS and WebHosting services
This fall, OpenAccess will be re-purposing the '' domain name to provide VPS and WebHosting services, primarily wholesale to web developers. If you have an e-mail address, or a personal website located at, those services will continue be supported although we will not be accepting new accounts.

2010.02.22 Joomla auto install wizard now available.
Due to popular request, we now have a Joomla auto-installer available on our newer cPanel® servers.  This allows customers to quickly and easily install Joomla on their website.  The auto-installer is available under the 'site software' section in the administrative interface of your webhosting account.

2009.10.25 OpenAccess begins internal testing for Windows 2008 Server hosting solutions.
OpenAccess is happy to finally be able to announce that we are beginning internal testing of cPanelŽ/Enkompass as a platform for our customers to be able to deliver Windows(c) 2008 Server solutions on.

2007.09.26 Changes in paper billing system.
Effective January 1st 2008 we will be doing what most of our competitors have been doing for years and adding a $1.00 surcharge for paper invoices.

2007.05.30 New web servers in production.
In May we got two new web servers in production. These machines are based out of our facilities in Seattle and were needed as we have about hit capacity on our existing webhosting infrastructure.

2007.03.15 Additional nationwide and global network capacity added.
OpenAccess is glad to announce that we have put into production a new circuit providing us with direct Tier-1 nationwide and global Internet transport.

2007.01.17 Verizon DSL speed upgrades complete
Today we did the work to convert all NAS.COM customers over to our faster connection into Verizon. Everybody should be seeing performance increases.

More News...

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